Oono Backpack Limited Lifetime Warranty

Oono ("Company") provides this Limited Lifetime Warranty to the original purchaser of the Oono Backpack ("Product"). This warranty is valid only with proof of purchase from an authorized dealer or directly from Oono.

WARRANTY COVERAGE

DURATION

This warranty is effective for the lifetime of the Product, which is defined by the Company as the period during which the components are expected to function according to their intended purposes under normal use.

    SCOPE

    This warranty covers defects in materials and workmanship under normal use. If a defect arises and a valid claim is received within the warranty period, the Company will, at its discretion, either (1) repair the Product or (2) replace the Product.

      Exclusions

        • The warranty does not cover problems due to normal wear and tear, cosmetic damage, misuse, accident, negligence, or if the Product has been altered, damaged, or physically changed in any way.
        • The warranty is void if the Product has been subjected to abuse, misuse, negligence, or accident.
        • Cosmetic damage and normal wear and tear are not covered under this warranty.

        CLAIM PROCESS

        To file a warranty claim, contact our customer service department here. Proof of purchase and photographic evidence of the defect are required. The customer is responsible for shipping costs to the Company. Repaired or replaced Products will be returned at the Company's expense. Delay or failure to report an issue promptly may void the warranty. Each claim is evaluated on a case-by-case basis.

        LIMITATION ON WARRANTIES

        This Limited Lifetime Warranty replaces all other warranties, expressed or implied, including implied warranties of merchantability or fitness for a particular purpose.

        LIMITATION OF DAMAGES

        The Company is not responsible for incidental, consequential, or special damages. In no event shall the Company’s liability exceed the purchase price of the Product.

        TRANSFERABILITY

        This warranty is non-transferable and applies only to the original purchaser.

        INTERNATIONAL AND STATE-SPECIFIC RIGHTS

        Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.

        CUSTOMER ACKNOWLEDGMENT

        By purchasing this Product, the original purchaser acknowledges having read this Limited Lifetime Warranty, understands it, and agrees to its terms.