Shipping & Delivery
At Oono, we're dedicated to delivering your products as quickly and affordably as possible. We currently offer shipping to United States, Canada, Australia, and United Kingdom. If you're from a location we can't ship to, get in touch with us.
Shipping Methods
Oono uses reliable shipping carriers to ensure timely delivery:
- USPS
- UPS
- FedEx
- DHL for international orders
Shipping Charges
Shipping charges are calculated based on the weight of the items and the destination. The total cost will be displayed at checkout.
Free Shipping
We offer free standard shipping on orders over $160 USD to the United States, Canada, Australia, United Kingdom. For expedited shipping, kindly contact our team.
Delivery Times
| Country | Shipping Timeline |
| United States | 6-10 business days |
| Canada | 6-10 business days |
| Australia | 6-10 business days |
| United Kingdom | 6-10 business days |
Please note that these timelines exclude any clearance or customs delays. During high-demand periods, there may be slight delays, but rest assured that we are working hard to get your order to you as soon as possible.
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Certain oversized items may have additional shipping charges.
International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier's site.
Package Delivery
For logistical reasons, items in the same purchase may be sent in separate packages, even if you have specified combined shipping.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team for assistance.
For any further questions regarding shipping and delivery, please contact us at support@oonogear.com.
